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TENANT RENTAL CRITERIA

Things to know before renting with Go Five Star.

DUE AT LEASE SIGNING

  • Full Security Deposit and First Full Month’s Rent
  • Proof of renters insurance
  • Pet Rent of $25/month per pet, in addition to a $500/per pet deposit (if pets are approved and accepted at the property).

RENT SHOULD PAID ONLINE VIA THE TENANTS PORTAL

  • Rent is always due on the 1st
  • Late fees will be applied at Midnight on the 3rd
  • When funds are collected, late fees and outstanding balances will be paid before any funds are applied to current rent.

WE CONDUCT AN ANNUAL PROPERTY CONDITION REVIEW ON EACH PROPERTY

  • We may use a 3rd party service to conduct the service
  • Smoke Alarms will be tested
  • Air Filters will be checked
  • Access to EACH Room is required, including the garage and HVAC Closet. Photos of each room may be taken (Walls, Flooring, Light Fixtures, Smoke Alarms, Under Sinks, Air filters, Etc)
  • Full Security Deposit and First Full Month’s Rent
  • Proof of renters insurance
  • Pet Rent of $25/month per pet, in addition to a $500/per pet deposit (if pets are approved and accepted at the property).

  • Rent is always due on the 1st
  • Late fees will be applied at Midnight on the 3rd
  • When funds are collected, late fees and outstanding balances will be paid before any funds are applied to current rent.
  • We may use a 3rd party service to conduct the service
  • Smoke Alarms will be tested
  • Air Filters will be checked
  • Access to EACH Room is required, including the garage and HVAC Closet. Photos of each room may be taken (Walls, Flooring, Light Fixtures, Smoke Alarms, Under Sinks, Air filters, Etc)
No Unlawful Detainers (Evictions). No history of any damage to the residence, or an outstanding balance due to a previous landlord.

Applicant(s) combined gross monthly income must amount to three (3) times the monthly rent charged on the residence. For W2 employees, we will collect a minimum of (2) two most recent pay stubs. For Self Employed (1099), we require the last (2) two years IRS Tax Filings, complete and signed.

Each resident over the age of 18 must have a minimum FICO score of 700. Additionally, the credit history must show that the resident has paid bills on time and does not have a history of debt write-offs or accounts that have gone into collection.

Residency may be denied due to criminal history.

Prior to move in, a MOVE IN/MOVE OUT FORM will be completed which includes HD Video and photos. A copy of the written report will be provided to tenant(s) and the tenant(s) have (7) seven days to add any additional items and return this report to our office. Any missing or incomplete reports are subject to a $250 fee. Typically, our units are ‘Rent Ready’ when we are showing them and will be rented in the condition you see them. If there is something cosmetic in nature that you want addressed prior to accepting a unit, this should be made known BEFORE signing your lease. Applicant is required to view the property prior to signing any lease. After the lease is signed, it is a binding agreement. [/fusion_toggle][fusion_toggle title="Pet Policy" open="no" class="" id=""] We understand that a pet plays a significant part in many people’s lives, so we strive to allow most animals in most of our rental properties. Please make sure to ask if the property that has caught your eye accepts pets. Breeds that are NOT accepted for Landlord Insurance Issues are as followed:

  • Pit Bull Terriers, Staffordshire Terriers, Rottweilers, German Shepherds, Presa Canarios, Chows Chows, Doberman Pinschers, Akitas, Wolf-hybrids, Mastiffs, Cane Corsos, Great Danes, Alaskan Malamutes, Siberian Huskies, and any mix with these breeds.
  • Maximum amount of animals per property shall not exceed 4, of any combination.
  • Pet Rent is $25/month per pet.
  • $500 per pet, deposit.


Five Star Property Management is an Equal Opportunity Housing Company and a member of the National Association of Residential Property Managers (NARPM®). Our staff members adhere to a strict Code of Ethics, and to the Federal Fair Housing Law.

Five Star Property Management specializes in cost-effective residential property management in the San Francisco area, and our priority is fast and responsive service to single-family & multi-family property owners and real estate investors.


Contact Five Star Property Management

Our experienced property management professionals welcome calls from referring real estate brokers and prospective clients for management of rental properties throughout the California Bay Area, including San Francisco, Novato, Mill Valley, Redwood Shores, Palo Alto, Menlo Park, Redwood City, Foster City, Santa Clara, San Mateo, and Burlingame. Interested in buying or selling real estate? Contact us to get started!

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